Human and Social Services Department

Human and Social Services Department

100 Mona Terrace
Fairfield, CT 06824

Hours: Monday to Friday: 9:00 am to 4:00 pm

Most Requested Information

Mission Statement

To assist residents of the community who are experiencing difficulty providing the basic necessities of life for themselves and their families.

Here for you...

The Human Services Department provides emergency assistance to town residents who are facing unexpected financial crises. The department offers many confidential services to address a variety of issues residents may face, including advocacy, case management, counseling, crisis intervention, and screening for other assistance programs.  Social Services provides assessment for resources, fuel assistance, tax preparation help, group meetings, home visits and many other services.

The Social Services Department staff is available to advise on available options, support and serve as an advocate.  While many services are available through Social Services, additional assistance is provided through a system of networking, advocacy and referral. 

Applying for Assistance
Participants in any of the Social Service programs are required to fill out an intake form and supply accurate income verification. Other information may be needed as deemed appropriate for the service rendered.

Municipal Agent for the Aging
The Municipal Agent on Aging (MAA) helps seniors and their families deal with concerns of the elderly, helps them develop an action plan, and assists them with solutions and referrals. The MAA is a state-mandated position, originally established in 1972, and each of the 169 towns in Connecticut has a Municipal Agent. The Municipal Agent reports to the First Selectman. The MAA is familiar with programs such as adult day care, elder abuse prevention, meals on wheels, housing, home health care, mental health, fuel assistance, legal referrals, elderly state and town tax relief, Medicare enrollment, Medicare insurances, Social Security benefits, and Veterans programs.

Municipal Agent for Veterans
The Municipal Agent for Veterans (MAV) serves to assist veterans and their families in accessing state and federal benefits and services. Acting as a liaison between veterans and community resources, the MAV refers veterans to appropriate resources for support, such a mental health counseling, employment assistance and financial assistance.

Support Groups 
Short-term support groups offered at various times during the year and pertaining to various topics including grief, caregiving, and low vision.

Bigelow Center for Senior Activities
Human Services Department is home to the Bigelow Center for Senior Activities, which provides programs and services for Fairfield’s aging residents. The Bigelow Center is open during the week year-round, offering driving courses, exercise classes, games, music, walking club, movies, blood pressure screening, as well as transportation to the center, doctor appointments and food shopping.  Visit and "like" the Bigelow Center's Facebook page for program updates.


Contact Us

julie_demarco - Copy
Julie DeMarco, Director