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Departments & Services > Human Services > About Human Services

About the Human Services Department

The Human Services Department assists town residents who experience difficulty providing the basic necessities of life for themselves and their families. A comprehensive case management from the department consists of assessed household needs, intervention when necessary, and assistance with program services.

Providing social services to Fairfield's residents is one of the primary responsibilities of the Human Services Department.  The department offers many confidential social services that deal with a variety of social problems and issues residents may face including advocacy, case management, counseling, crisis intervention, emergency assistance to prevent homelessness, and screening for other assistance programs.   Click here for a more comprehensive list of programs and services.

Another major focus of the Human Services Department is the Bigelow Center for Senior Activities which develops and coordinates programs and services for Fairfield’s older residents. The Bigelow Center is open during the weekdays year around and offers programs to seniors including driving courses, exercise classes, games, music, walking club, movies, blood pressure screening, transportation to and from the center and to doctor appointments and food shopping. The Bigelow Center also has counseling services, fuel assistance, tax preparation help, group meetings, home care referrals, home visits and many other services. Visit and "like" the Bigelow Center's Facebook page for program updates.

The Human Services Department administers a contract with the Greater Bridgeport Transit Authority to provide Para-transit services for the elderly and disabled. It is also involved in various community programs including the Salvation Army, Lion’s eyeglass collection, Thanksgiving turkey collection, cell phone recycling and much more.